{December 16, 2015}   Open Enrollment

Today was the last day of open enrollment to get a January 1, 2016 start date for health insurance, this the last two days at work have been completely crazy. There has been all you want overtime the last two days as well. I was able to make arrangments for the kids to stay with my mom last night and tonight. Last night I had planed to stay as late as they were open I ended up leaving at about 9:20. They said they were only staying until 10 I knew I didn’t have time to finish a call by 10 if I had gotten one. I needed to stop at my moms as well and pick something up as well so I just went ahead and clocked out. Then I hear tonight they ended up staying until 12 last night too. If I had known I would have stayed. Today I stayed until just after midnight everyone was leaving then. Once midnight hits in our time zone it’s closed so we couldn’t do anything else. I worked 16 hours today. I got there at 8 in the morning and worked until 12am. Now I have to be up and back there in less than 6.5 hours to start over again tomorrow and  I am sitting here wide awake and can’t sleep.

I don’t get it there was a good group of us left there tonight at midnight but most do not have to be back there until 10 or after tomorrow but most of them were talking about coming in late or calling out tomorrow. Most had not come in early so they only worked a few hours extra. All I could think was why stay here all night do all those extra hours to turn around and come in late or call off all together tomorrow and lose all that overtime. It just don’t make since to me. It isn’t like it is a little amount of money if they did it both nights I made about half my normal weekly check in overtime in the extra hours I put in the last few days. I am hating it because I have to go in late Friday and will lose some of my hours, but I am trying to put in enough over time the next two nights to make up for it so that I don’t lose my overtime. I got lucky my mom watched the kids for me these two days and then the next two days father of the year is off and will have them so I can work late the next couple nights. She said she would watch them late Friday so that I could stay late and make my time up then but I want to go ahead and do it the next two days just in case something happens and plus if I work the next two nights then stay over Friday and make up my hours it will just add to my overtime I already have and not I still won’t be short. There no way I want to have stayed and worked 16 hours starght to not come out with a nice chunk over overtime pay. I don’t know what these people are thinking. If your not wanting the overtime why stay that late when you know you have to be back there in a few hours and you don’t want to be.

I also finally seem to have found the person who can make something happen and get my pay rate fixed. I don’t know why no one told me to go talk to her and that she was over payroll or able to get things with payroll done before now. I finally got mad and went to my team lead this evening and told her I wanted to know who I needed to talk to, to get my pay straight because I was ready to leave and not come back. I told her the same thing I told the other girl yesterday I should not have to beg to be paid. That every day every hour that I sit there with them not paying me at the right right is another hour another $1 I’m racking up that I may never see so why do I want to sit there and keep letting them rack up all this money they owe me and maybe never get it. At that point they are just using people as long as they can paying what they want not what they promised or are supposed to be paying and as long as they get away with it they will just keep doing it.

I told her I was short and told her I knew that as late as it was in the week and me getting paid Thursday I would be shorted on that one to and when that would be paid to me. Something was said about the next check in two weeks. She said if that would be a problem or something like that. I said yes I just told you my check has been short and it may not be a lot but my money is counted out to the penny to pay bills I am borrowing money and everything else. She said I just needed a yes. I said well I’m a single mom of 4 kids and this is also the last check before Christmas I haven’t even gotten to start my Christmas shopping yet and I have to do it out of this check and pay bills. She said ok she was going to make a note of it and that it may not be there Thursday but it would be there early next week Monday or Tuesday. I said well as long as it is there by then it should be ok. I told her I couldn’t wait two weeks until or next check anyway because then that money would show as income for January not December and that I have a son who gets SSI and that I have to report my wages every month and that they want to know the money that was paid to me not when I I worked and made it. That it don’t look at I was shorted this month and this month and now behind on my bills for those months or had to borrow money and now pay it back with this money. It looks at my bills are paid I got X money for this month there for they cut my check for the following month and puts me in a jam and in a cycle of never being able to get ahead. She said she was sending the note out to whoever and putting everything in it.

My team lead came looking for me talking about your in meeting. We have to put where we are or what we are doing if we stop calls for any reason. I said yes because I had to meet with her to get my pay straight I didn’t think you wanted me to be in training we aren’t training. She says well I just need you to get back on the phone right now there are 2 or 300 calls in que and everyone has to be on the phone and in ready if I don’t have all my team in ready I’m going to be in trouble. I said I don’t care if they have 500 calls in que or who’s in ready or not in ready right now if they don’t want to fix  my pay and pay me for all the work I have already come in here and done for them they can start taking these calls because I will walk right now it’s past my time to go home already I don’t have to be here. If I leave I won’t be coming back. She just walked off and didn’t say anything.

Later I seen the lady I was talking to about pay and she said that it was fixed and that I should have all my money by Friday. My team lead came by and she started asking her why my pay hadn’t been fixed and how come it had taken so long. She was making excuses I don’t know she claims she was sending messages but I am starting to wonder now if she was or not. All I know at this point is my money better be there by Monday. I know she said it was easier to get the checks out right or wrong and then fix it and do a second round of checks after the first ones than to go in the computer and fix them at this point in the game. I know that before when my check was so short and I called in I got my extra on Friday since i have direct deposit and it goes in on Thursday.  I guess I will know tomorrow when I get to work if it has turely been changed I will be able to look in the computer and see at least if it was moved up to the right amount. If not I will be waiting at the main man over the places office when he gets there.

et cetera
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